Frequently Asked Questions

For Renters

Yes, completely free. No account needed to browse rooms — just search, filter by province, and explore listings at your own pace.

Click "Interested in this room" on any listing and submit your email address. You'll receive a confirmation email — once confirmed, the landlord's contact details will be sent to you instantly, and the landlord gets notified of your interest at the same time.

Many landlords and agents prefer to share the exact address directly with serious enquirers. Submit your interest and the full details will be in your inbox right away.

Use the "Report this listing" link on the listing page, or send us a message below. We review every report and take action quickly.

No — HaungChao is for long-term rentals only, with a minimum stay of one month. For nightly or short-stay options, platforms like Airbnb or Agoda are a better fit.

For Landlords & Agents

Yes. Posting a room on HaungChao is completely free. Create an account, verify your phone number, and your listing will be live after a quick review.

Yes. You can post as many rooms as you like from a single account — ideal for agents managing multiple properties or landlords with several units in one building.

When a renter expresses interest, you receive an email notification with their contact details. Your phone number and LINE ID are only shared with renters who actively reach out — not displayed publicly.

Log in and go to My Listings. From there you can edit details, mark a room as rented, or delete the listing at any time.

We only make money if you choose to promote your listing for extra visibility — that's it. We never take a cut of your rent, your commissions, or anything else you earn. Listing is free and always will be.

Promoted listings appear at the top of browse results and above regular listings in search — giving your room significantly more visibility for 3 days. It's a one-time boost, not a subscription. You can promote again anytime after it expires.

The Photo Pack lets you upload up to 16 photos per listing instead of the default 8 — useful for agents with large units or multiple properties. It costs ฿99 per year and covers up to 8 of your listings per pack. There is no automatic renewal. We send a reminder email a few days before it expires so you can renew without any interruption. If you let it lapse, photos 9 through 16 are temporarily hidden but never deleted — renewing restores them instantly.

Verified (green) means you have confirmed your phone number — it signals to renters that there is a real person behind the listing. Owner (blue) means you are the direct property owner. Agent (purple) means you are a licensed broker or agency. Setting your account type and getting verified takes a couple of minutes from your dashboard.

Yes. Some listings on HaungChao were added by our team from public sources. If you are the owner, you can submit a claim from the listing page. We verify your connection to the property and transfer it to your account — usually within a day or two.

Yes, a valid Thai phone number is required. It is added to your profile and only shared with renters who actively reach out — it is never displayed publicly on the listing page. You can add or update your phone number from your dashboard profile settings.

You will receive an email explaining the specific reason. The most common issues are missing or unclear photos, a missing phone number, or an incomplete description. Make the requested changes and resubmit — we review quickly. If anything is unclear, feel free to send us a message below.

Not at this time. HaungChao is built for long-term rentals — monthly leases and longer. We do not support nightly, weekly, or vacation-style listings.

General

HaungChao currently has listings in Thailand's most popular areas for long-term renters — including Bangkok, Chiang Mai, Phuket, and more. We are adding new areas all the time, so check back if you do not see your province yet.

Contact Us

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